Question: I am late in paying my invoice. What is your policy regarding late payment?

Answer:

We understand that there may be circumstances where a customer needs extra time to pay their bill. In this event, we ask that our customer make arrangements with us on payment.

If customer is late in paying invoice, and payment arrangements have not been made to our satisfaction, we reserve the right to remove all products of customer from the Internet. No further services will be rendered to customer until payment is received by us.

Our policy is at 30 days delinquent on payment of invoice, all customer's products will be removed from the Internet.

In the event customer's products are removed from Internet, and in order to recover production time and expense, a service charge of $100 will be charged for removing files from the Internet. A service charge of $100 will be charged for re-posting files to the Internet.

Effective 5-1-2008, a 1% per month late fee for any invoice past due of 30 days.

No website files or domain names will be released to customer until all outstanding invoices are paid in full. We DO NOT release javascript code and PHP code, as this is our proprietary code and is not owned by customers. We do not guarantee that any PHP coding or Javascript coding we allow our customers to use will work on someone else's web server, so it is not released to other web design companies or website designers.